“How do I place an order?”
To place an order, you’ll need to create a free account with SouvNear. It will take just a minute, and you can start shopping right away.
“What countries do you ship to?”
We ship worldwide. If you are based in the US or Europe, you’ll see the shipping costs displayed together with the prices of the products. If you’d like your order to be shipped outside those areas, contact us after you’ve selected the items you’d like to order. We will calculate the shipping costs for you. The bigger the order, the lower are the shipping costs.
“How long does delivery take?”
We deliver the items that we have in stock and can be delivered by air within 7 days. If we don’t have it in stock or if you placed a large order that needs to be delivered by ocean freight, the delivery will take between 30-50 days. You can trace your order after we ship it. Click here for more information regarding delivery.
“How do I know your products are good quality?”
Before the products are packed, our quality control team checks the quality of the items and the packaging. In an unlikely case that you’ve received damaged product, we’ll promptly replace the items for no additional costs.